Home accessibility planning
We plan home-accessibility work around your daily routine, equipment and the conditions in your home. Learn what the CAPS educational credential covers and ask about the qualifications relevant to your project.
About Live Oak Home Access
Live Oak Home Access is owned and operated by Liveoak Home Services LLC in Texas.
Live Oak Home Access provides home-accessibility installations and project coordination from Driftwood, Texas. Live Oak handles home-accessibility installations and routine upkeep within its scope. For plumbing, electrical, tile and structural work, the homeowner contracts with the appropriate trade partner; we help define the scope and coordinate the work.
Our Story
Why We Do This Work
Home changes are personal. A difficult doorway, a step at the entrance or a bathroom that no longer fits someone’s routine can affect daily life. We start by listening to the person who uses the home.
Drew Chandler leads field assessments and project coordination. Austin Archuleta manages business operations. We help families discuss practical home changes and understand the next step before committing to work.
Based in Driftwood, we serve the Austin area and Central Texas. Check your ZIP for online availability; other locations are reviewed by project. We can discuss your clinician’s recommendations with your permission.
Browse our full range of accessibility services, check whether we cover your neighborhood, or schedule a free in-home assessment — we come to you.
Detail-first planning before every accessibility project — Central Texas
Planning & Accountability
What Makes Us Different
Good planning makes responsibilities clear: the person’s needs, the work proposed, who will carry it out and the price before work begins.
By Drew Chandler — Field Assessments & Project Coordination, Live Oak Home Access
Person-Centered Design
With your permission, we can use recommendations from your occupational therapist or other clinician when developing a scope. A home-services assessment does not replace a clinical evaluation of balance, transfers or medical needs.
Clear Written Scope
Ask us about the coverage and qualifications relevant to your project. Your written scope identifies who performs the work and the applicable warranty terms. Live Oak handles home-accessibility installations and routine upkeep within its scope. For plumbing, electrical, tile and structural work, the homeowner contracts with the appropriate trade partner; we help define the scope and coordinate the work.
Project Planning
Paint-disturbing work in older homes may require a certified firm and trained renovator under the EPA Renovation, Repair and Painting program. Confirm the requirements and the provider’s qualifications before work begins.
Named Crews
Ask us about the coverage and qualifications relevant to your project. Your written scope identifies who performs the work and the applicable warranty terms. Live Oak handles home-accessibility installations and routine upkeep within its scope. For plumbing, electrical, tile and structural work, the homeowner contracts with the appropriate trade partner; we help define the scope and coordinate the work.
VA HISA & Funding Paperwork
We help families assemble contractor-side estimates and project information for funding applications. The relevant agency decides eligibility and approval. See our funding guide for program sources and next steps.
How We Work
Our Process, Step by Step
We designed our process to be low-pressure, transparent, and easy to understand — especially for families navigating this kind of decision for the first time.
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Free In-Home Safety Assessment
We come to your home at a time that works for you — no showroom visit required. We walk through every area that matters: bathrooms, hallways, entryways, staircases. We listen to what you or your family member is struggling with, and we take notes on what we see. This visit is completely free and carries no obligation. Most families tell us it was one of the most useful conversations they had in the whole process.
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Written Scope & Fixed Quote
Within a few days, we send you a written proposal with a clear, itemized scope of work and a fixed price. No vague estimates, no hourly billing that grows unpredictably, no change orders for things we should have anticipated. If something changes during the project due to a condition we genuinely could not see in advance, we discuss it with you before we proceed. You are never surprised by your invoice.
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Scheduled Start Date
We give you a firm start date and a realistic completion window. We respect that you live in this home and that disruption matters. Our crews arrive when they say they will. We communicate proactively if anything changes — not after the fact.
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Clean, Respectful Job Sites
We protect your floors with drop cloths and floor runners. We cover furniture and belongings near the work area. At the end of every workday, we clean up the job site so you can use your home in the evening. We never leave debris, tools, or hazards overnight without discussing it with you first.
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Written responsibilities and support
Your written scope identifies the work, the responsible provider and the applicable warranty terms. Live Oak installations and separately contracted partner work have separate responsibilities. Ask us to explain these before work begins.
Our Promise to You
Dignity Is Not Optional
We have seen what happens when accessibility is treated as an afterthought — institutional-looking grab bars bolted at the wrong height, ramps that are too steep, showers that are technically accessible but feel like a hospital room. We believe you deserve better than that.
Every project we design looks like it belongs in your home. We choose materials, finishes, and layouts that feel natural — because the goal is not just safety. The goal is for you to feel good in your own space, to have friends over without feeling self-conscious, and to move through your home with confidence every single day.
- Honest, fixed quotes — no surprises on your invoice
- We show up on time and communicate proactively
- Floors and belongings protected during every job
- Daily clean-up so you can use your home in the evening
- Project responsibilities and warranty terms in writing
- Designs that look like they belong in your home, not a facility
Questions before you are ready to schedule? Call or text us at (512) 222-8834 — we are happy to talk through your situation and point you toward the right resources, even if you are not ready to book. You can also review typical project costs for Central Texas before our visit so you come prepared.
The People Behind the Work
A Local Team You Can Trust
Drew Chandler leads field assessments and project coordination; Austin Archuleta manages business operations. Live Oak handles installations within its direct scope and coordinates separately contracted trade partners for regulated construction.
We are based in Driftwood, right between Austin and the Hill Country, and deeply connected to the communities we serve — from the established neighborhoods of southwest Austin to the small Hill Country towns of Wimberley, Marble Falls, Fredericksburg, and Kerrville. We understand that this region has a large and growing population of older adults who want to stay in their homes, and we have built our entire business to serve that need well.
Want the detail on the people who actually turn up — names, project qualifications, arrival windows? See who we send.
We also collaborate with a network of trusted local professionals — occupational therapists, physical therapists, home health agencies, senior care advisors, and elder law attorneys — who can help with aspects of aging-in-place planning that go beyond what we build. We are happy to connect you with those resources as part of your assessment, at no extra cost.
Where We Work
We serve the greater Austin metro and a wide swath of Central Texas, with particular focus on communities that have high concentrations of older adults and retirees. Our service area includes:
- Austin and southwest Austin — Barton Hills, Westlake, Bee Cave, Circle C
- Hays County — Driftwood (our home base), Dripping Springs, Wimberley, Kyle, Buda, San Marcos
- Williamson County — Georgetown, Round Rock, Cedar Park, Leander
- Comal County — New Braunfels, Canyon Lake, Bulverde
- Burnet and Llano Counties — Marble Falls, Horseshoe Bay, Burnet, Llano, Kingsland
- Gillespie and Kerr Counties — Fredericksburg, Kerrville, Comfort
Not sure if we cover your address? Check the full service area map or call us at (512) 222-8834 — if we cannot help you directly, we will try to point you toward someone who can.
Help Paying for Accessibility Upgrades
Many families are surprised to learn that programs exist to help cover the cost of home modifications. If you or your loved one is a veteran, a Texas Medicaid STAR+PLUS participant, or enrolled in certain Medicare Advantage plans, you may qualify for financial assistance toward the work we do.
- VA HISA Grant: Helps veterans with service-connected disabilities pay for medically necessary home modifications. Verify current benefit amounts directly with your VA regional office.
- Texas Medicaid STAR+PLUS HCBS Waiver: Can cover Minor Home Modifications for eligible Medicaid members. Eligibility and covered services vary.
- Medicare Advantage: Some Medicare Advantage plans offer limited home-safety benefits. Original Medicare generally does not cover grab bars, ramps, walk-in tubs, or stair lifts. Verify your specific plan details.
- Area Agency on Aging: Local AAAs sometimes administer home modification programs funded through the Older Americans Act. Contact your local AAA to ask what is available in your county.
We assist with paperwork and documentation at no extra charge. We are not medical, legal, or financial advisors — verify current program details with the relevant agency before relying on any benefit. Read our complete Texas funding guide for more detail on each program.
Frequently Asked Questions About Live Oak Home Access
What does CAPS mean?
CAPS means Certified Aging-in-Place Specialist, an educational credential from the National Association of Home Builders. It covers aging-in-place design, technical and client-service topics. Verify the individual’s current credential; it is not a medical or trade license and does not guarantee a project outcome.
Are you local in Texas?
Yes. Live Oak Home Access is based in Driftwood, Texas, and serves the Austin area and Central Texas. Check your ZIP for online appointment availability; other locations are reviewed by project. We confirm the address, availability and any travel terms before you agree to a visit.
Do you work with occupational therapists?
With your permission, we can discuss your clinician’s written recommendations when developing the scope. A clinician assesses individual mobility and transfer needs; Live Oak focuses on the proposed home work.
What areas of Central Texas do you serve?
Based in Driftwood, we serve the Austin area and Central Texas. Check your ZIP for online availability; other locations are reviewed by project. Check appointment availability.
Can you help with VA HISA grants or other funding programs?
Yes. We regularly assist veterans and their families with VA HISA (Home Improvements and Structural Alterations) grant paperwork, Texas Medicaid STAR+PLUS HCBS waiver documentation, and other funding applications — at no extra charge. Original Medicare generally does not cover home modifications such as grab bars or ramps, but some Medicare Advantage plans offer limited home-safety benefits. We are not medical, legal, or financial advisors; always verify current program details and benefit amounts with the relevant agency. See our Texas home modification funding guide for a full overview of available programs.
What does the free home safety assessment include?
We review the areas you want to discuss, listen to your goals and record observed home hazards and access barriers. You receive suggested next steps and can request a written project quote. There is no obligation to purchase work. Review the reserved appointment time before confirming.
Ready to Talk About Your Home?
A free in-home safety assessment is the easiest first step. There is no pressure and no obligation. We come to you, listen to what you need, look at your home, and give you honest guidance on what would actually help. Call, text, or fill out the form — we reply within one business day.
Or text us at (512) 222-8834 · Mon–Fri 8–6 · Sat 9–2 · Driftwood, TX